Shipping policy
Thank you for shopping with TrackSide. We want to make sure you have a smooth and enjoyable shopping experience, including hassle-free shipping. Please take a moment to review our shipping policy:
1. Processing Time:
- Orders are typically processed within 1-2 business days after payment is received.
- During peak seasons or sales, processing times may be slightly extended, but we'll do our best to get your order to you as quickly as possible.
- After the order has been processed there is another 1-2 business days to manufacture the product, this manufacturing time also depends on the demand we have and the specific items you order.
2. Shipping Methods:
- We offer standard and expedited shipping options depending on the country the order is delivered to.
- Standard shipping usually takes 5-7 business days, while expedited shipping takes 4-5 business days.
Please note that shipping times may vary based on your location and external factors like weather conditions.
3. Shipping Costs:
- Shipping costs are calculated automatically at checkout based on the weight of your order and your location.
- We may offer free shipping promotions from time to time, so be sure to check for any ongoing deals.
4. Tracking Your Order:
- Once your order is shipped, you will receive a confirmation email with a tracking number.
- You can track your package using the provided tracking information on our website or the carrier's website.
If there are any issues with tracking your order, please contact us via email at tracksideeu@gmail.com.
5. International Shipping:
- Yes, we do ship internationally! International shipping times and costs vary, so please check the estimated delivery times at checkout.
6. Customs and Duties:
- Customers are responsible for any customs and import duties that may apply. Please check your country's customs policies for more information.
7. Address Accuracy:
- Please ensure that your shipping address is accurate to avoid any delivery issues. We are not responsible for lost or delayed shipments due to incorrect addresses.
8. Shipping Delays:
- While we strive to deliver your orders on time, there may be unforeseen delays caused by external factors. We appreciate your understanding in such situations.
